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Frequently Asked Questions

Lead Time & Shipping

Samples

Customization

Installation

Final Sale

To the Trade

Our Paper

Let’s be honest.

Your choice of wallpaper sets the tone for a whole room — it’s a commitment. And making that decision from a tiny rectangle of a computer screen can feel a bit tricky. We get it. Our goal is to help you feel amazing about ordering with us, starting by answering your biggest questions. It’s not the whole shebang, but it’s close.

Not seeing your question? You can email us 24/7.

Let’s be honest.

Your choice of wallpaper sets the tone for a whole room — it’s a commitment. And making that decision from a tiny rectangle of a computer screen can feel a bit tricky. We get it. Our goal is to help you feel amazing about ordering with us, starting by answering your biggest questions. It’s not the whole shebang, but it’s close.

Not seeing your question? You can email us 24/7.

Lead Time & Shipping

How fast will I receive my order?

Do you offer rush processing?

Do you ship internationally?

If I ordered multiple items, will all my items ship together?

How can I track my order?

Signature Required

Samples

Should I order a sample?

Customization

Can I customize your prints?

Installation

How much paper do I need to order?

Wallpaper Installers

Final Sale

What’s your return + exchange policy?

How does payment work?

To the Trade

Do you sell to the trade?

Our Paper

Are any of your products fire retardant?