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Frequently Asked Questions

Ordering Prints

Shipping & Returns

Installation

Other

Let’s be honest.

Your choice of wallpaper sets the tone for a whole room — it’s a commitment. And making that decision from a tiny rectangle of a computer screen can feel a bit tricky. We get it. Our goal is to help you feel amazing about ordering with us, starting by answering your biggest questions. It’s not the whole shebang, but it’s close.

Not seeing your question? You can email us 24/7.

Let’s be honest.

Your choice of wallpaper sets the tone for a whole room — it’s a commitment. And making that decision from a tiny rectangle of a computer screen can feel a bit tricky. We get it. Our goal is to help you feel amazing about ordering with us, starting by answering your biggest questions. It’s not the whole shebang, but it’s close.

Not seeing your question? You can email us 24/7.

Ordering Prints

Should I order a sample?

Can I customize your prints?

How much paper do I need to order?

Do you sell to the trade?

Shipping & Returns

How fast will I receive my order?

Do you offer rush processing?

Do you ship internationally?

If I ordered multiple items, will all my items ship together?

What’s your return + exchange policy?

How can I track my order?

Installation

Wallpaper Installers

Other

Are any of your products fire retardant?

How does payment work?

Can I use the personalizations from my custom order to represent my business/brand as artwork on my website, blog, etc.?